Resources for SupportOps

Industry Report

TSIA Report: The Current and Future State of Voice and Sentiment Analysis

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Solution Brief

Make Sentiment Actionable by Understanding Intent

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Solution Brief

The Voice of Service: A Data-Driven Approach to Customer Support

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On-Demand Webinar

Raising the Stakes in CX, Eliminating Friction

TSIA Envision Talk

Somya Kapoor

CEO and Co-founder

TheLoops

Ben Saitz

Chief Customer Officer

Netskope

Live Webinar

Using AI-Driven Support Insights to Accelerate Product Adoption and Efficient Operations

Thursday, Dec. 8 @ 9:00 am

Tim Kynoch

Senior Product Support Manager

Upstart Auto Retail

Sudha Bala

Head of Customer Success and Support

TheLoops

Solution Brief

Improve CX and Efficiency with Visibility Across Your Support Operations

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Solution Brief

Using AI to Deliver Frictionless Support Experiences

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On-Demand Webinar

Future of SupportOps: Increasing Visibility and Efficiency

Future of SupportOps #3

Hanis Suhailah

Director of Support Services

ServiceRocket

Ravi Bulusu

CTO and Co-founder

TheLoops

Solution Brief

Prioritizing Service Request Queues with AI-Scoring

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On-Demand Webinar

Blueshift Bridges the Gap Between Success, Support and Product with SupportOps

Future of SupportOps #2

Todd Ilberg

Vice President of Customer Success

Blueshift

Somya Kapoor

CEO and Co-founder

TheLoops

On-Demand Webinar

Ada Manages Efficient Growth with SupportOps

Future of SupportOps #1

Sean Peters

Head Client Success and ACX

Ada

Craig Stoss

Senior Operations Manager

Partner Hero

Somya Kapoor

CEO and Co-founder

TheLoops

Industry Report

TSIA Partner Report: State of Technology 2022

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Brochure

TheLoops Intelligent SupportOps Platform Overview

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Brochure

TheLoops Intelligent SupportOps Use Cases Overview

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White Paper

Delivering Realtime Support Resolutions with TheLoops

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On-Demand Webinar

How Upstart Uses SupportOps to Personalize Customer Engagement

TSIA Partner Webinar

Rahul Bhat

Head of Engineering

Upstart

John Ragsdale

Distinguished Researcher

TSIA

Somya Kapoor

CEO and Co-founder

TheLoops

On-Demand Webinar

Tapping Disparate Data for Realtime Support Resolutions

TSIA Summit Talk

Somya Kapoor

CEO and Co-founder

TheLoops

On-Demand Webinar

Intro to Intelligent SupportOps with TheLoops

TheLoops Mini Webinar

Somya Kapoor

CEO and Co-founder

TheLoops

On-Demand Webinar

4 Must-Haves for Modern SaaS Customer Support

TSIA Partner Webinar

John Ragsdale

Distinguished Researcher

TSIA

Somya Kapoor

CEO and Co-founder

TheLoops

White Paper

4 Must-Haves for Modern SaaS Customer Support

PDF preview